Terms and Conditions

Terms & Conditions

All website details, including prices, are subject to change and notification of any relevant changes will be given to the buyer following receipt of an order. The buyer will subsequently be offered the opportunity to cancel or amend the order. All prices shown are correct at the time of publication.
DIYframing Ltd endeavours to maintain good customer service. However, we have the right to refuse an order and any liability for failure to deliver in good time is not within our control once the goods have left the warehouse.

Cancelling an order

If you accidentally place an order or have just changed your mind, don't worry. You can cancel or amend you order right up until the point that we start to process it. Please telephone us as soon as possible.  If we have already processed a chop service then we regret that cancellation is not permitted.
For most goods delivered we allow our customers 30 days under the Distance selling regulations to be able to return them for a full refund of the value of goods supplied as long as they are goods that have not been in some way made or adapted to a bespoke size or quantity. A full refund of the cost of the goods will be made once they have been returned safety and in resalable condition.  If the goods are returned longer that 30 days after receipt a restocking charge of 10% will apply.